Sunday, September 7, 2014

Product Idea 4: The FourSquare for Drunks, Foodies, Shopaholics and Blind daters

Hey, i really don't get the advantages of declaring ones arrival on a separate platform, but that's just me. I mean, we're very much in the technological age where a Facebook or a Twitter (or even a Google+) might just begin churning out profits from similar integration into its base apps - well du-hu;

1. Both have status updates and location Geo targeting available?
2. Both have made them selves critical for Big brands engaging with its audience in real time to own their own fan page.
3. After i update that I've 'Arrived' on Four Square - I do share it across Facebook, Twitter and at times Google+ as well.

Hence that makes its a;

1. Double Go for Facebook which tries to seek out user payment information and most likely to have users already have photos to tag along with updates as well.
2. Double go for Twitter since it literally mirrors Four Square but only people talk way more within the similar word limit updates about other things as well.
3. And a double go for Google+ which due to its Google Play app stores integration any how has a very large base of user payment details in its records.

So hey, if you want to give real time discounts, you might as well do them where people are engaging actively in conversation about their lives.

= WAIT, before i go any further, let me just clarify that i pick these platforms since they have already earned dominance in the market and brands are very dependent on them today despite heading down a more holistic and native engagement approach themselves to re-capture the audience that already eats, sleeps, breaths on these platforms. =

But what connects these four platforms in reality anyway (FourSquare included)? At least philosophically any how.
The re-assurance that you aren't the only one trolling the internet or streets alone at any given point or day and night or time. When we see a acquaintance also partying... or a fellow social media friend also updating a new post or status update while we are, we feel a sense of belonging. That being said, think to yourselves, do you actually know all your twitter followers personally? Or the people who begin following you on Four Square for that matter? You might relate to them because you might belog to the same city, or have the same content consumption interests, or even simply cause you both like beer. 

Yes, strange as it may seem its the truth for many. (and whats not to celebrate about liking beer anyhow?)

Beer remind me of one such event that is actively using this as an opportunity to really create an organic buzz out there. Kingfisher beer! Every heard of the KFC Beer Fests (secret events)? Random people from across the internet and geographies co-create the buzz and then meet up in person on the day of the event! And how do they engage or why do they enjoy these events?
- Because they love beer,
- They interact as their Twitter handle names and much less as real people,
- And because they all managed to get on the invitation list of this secret event with free beer, food and beer chugging competitions.

What does the brand do in turn?
1. Gets lots of meaty posts, videos, photos and usage of their handle name and brand name across internet through these events.
2. Great brand recall, greater brand recommendation and WOM.
But that's just the start.
More can be done. Much more.

Lets begin by identifying the key take always from KFC Beer Fests;
1. They manage to engage with their online audience offline.
2. They reward their online fans in real time.
3. They manage to connect and unite beer lovers of each city they carry out these events in.
4. They strengthen their audiences emotional connect with the brand.

I have a feeling i get over excited about concepts sometimes and talk too much about one subject or topic. Moving forward.

SoDelhi recently also organised a treasure hunt across Hauz Khas Village, New Delhi, India using Social Media. Another win.
In turn it managed to accumulate a large number of foodies and city dwellers from Delhi to follow their page.

But here, these brands are creating a burst of events that really gather audiences and not necessarily engage them in real time. A hit campaign sure but a hit app or platform?... 

The idea: imagine being able to connect with the drinking community of a city or multiple cities in real time. Maybe lets say digitaliz the concept of car-o-bar. If I'm alone and i want to drink, what if i could connect to my foursquare and ping my location and what I'm drinking to the world and get real time feeds of people in and around my city drinking the same thing at rhe same time? Yes yes legal hassles in setting up something like that for a new player, but what about the Carlsberg and Heineken's of the world? 

Will it really mean too much effort to integrate with any one such existing platform for lets say the winter season, when everyone is celebrating, no ones wants to be alone and everyone enjoys a party. 

How about letting people start it? 

What it will potentially take? 
On foursquare's part - a section division of arrivals to eatires, gyms, pubs, shopping centres to name a few as broad categorization. (feed viwing division is as it is down as per how close or nearby another person) 

On part of the brand - lets say Carlsberg; to own that section for specific key cities and rewarding their fans for every pint they buy from a pub. If more than lets keep a benchmark numner of 100 people are updating their drinks update in a specific city 'drinking or celebrating with a Carlsberg', maybe an instant party or invite-an-extra-friend along with yourself to a spontanious jam event can be organised? Rules: get your bill stating your drink, plus you get only Carlsberg drinks at the venu. 

Ok, lets take another example. Imagine all these young shopaholic girls updating their location to a mall of a city. If more than 50 people tweet their arrival to a certain mall, maybe the brands in that mall can own up too a flash sale. The details of which can be visible to the users of FourSquare on the (currently non existant but easily manageable) brand pages. 

And what's more. You actively get users to use your platform for real time rewards. You let users or the masses to create the need and brands to supply for these needs. Social likes and brand mentions go up, you spend less on paid publicity and you get better word of mouth. 

Lets say maybe this is phase one in such a direction. Maybe lets say you want to create a positive word of mouth (WOM) for a destination or product or maybe you want to increase sales of certain outlet or product on a certain weekend. What do you do then? 

User journey mapping can go something like  this - 

- Check into a location. 
- Brands send you ongoing contests for exclusive flash sales. 
- WOM camping - you put up your next update on why this is a great store for winter wear and share it across your FB, Twitter and Instagram pages using a certain hashtag. 
- Go to the store in real time. 
- Show this to the billing counter post shopping. 
- Cashier varifies and gives you a special additonal discount. 
- You get a personalised shout out from the brand pages across all mediums for visiting. (this also makes sure that those who dont know about the event, also find out) 

A happy and suprised customer always follows brand pages in 80% scenarios. You don't even need to force them or be suggestive. 

Maybe you raise your own bench mark next time by increasing the numner of check-ins required to generate these kinds of events. Over time gathering larger footfalls. 

For general do gooders - such platforms can be part of the safe drinking initiatives. (park to the side and inform fellow drinkers where the cops are located at night) hey? it can work, people try being heard on Twitter like this all the time. While wenting their frustration and also being allies to random city dwellers also on the same platform. Its a network that counts. 

Oh i almost forgot the blind-daters. Imagine drinking alone or wanting to go out on a safe party night. But having no one to do so. What do you do then? 
You update your status. You send an open invite a friendly mob for company. (A fellow drinker it always a friend, expecially post a few drinks.) You basically end up with a dinner with strangers night which is self generated by users rather than a community. All a brand needs to do is use the gender and location filters to validate and make certain a ratio of men and woman is in place and thay there are updates from more than 7-10 people at a time. Output: You meet new people, you make new friends and it remains safe. And its totally up to you to stay or leave post meeting the people who show up, :) win. 

1 comment:

  1. hey really nice and very interesting. I like the ideas, Using social media to boost your social skills was always the objective but somehow no one ever thinks about the n amount of possibilities that can be explored with such mediums.